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How datamakaw Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, connect a wallet like DANA, OVO, or GoPay, and browse our lobby — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay wallet info handled securelyYour right to access or delete dataCookie and session transparencyContact us to request changes

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DATA HANDLING FACTS

How We Protect and Manage Your Information

We apply SSL encryption across all account pages, wallet connection steps, and transaction flows. Your DANA, OVO, and GoPay payment references are never stored in plain text. Below are the four areas where your data protection matters most on our platform.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences from the settings panel in your account.

Account Security and Access Account login uses OTP verification sent to your registered mobile. We log access attempts and flag unusual session activity, so your account data stays under your control.

Data Retention and Deletion Active accounts retain data throughout the account lifecycle. If you close your account, we delete personal identifiers within the period required by our internal data-retention schedule.

Your Right to Request Changes You can request a copy of your data, ask us to correct inaccurate records, or ask us to delete data we no longer need. Contact our support team with your account email to start a request.

What We Collect and Why We Use It

datamakaw Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account on datamakaw, we collect the details you submit directly — your name, email address, and the e-wallet identifiers you link for deposits and withdrawals, such as your DANA account number, OVO phone number, or GoPay-registered mobile. We also collect session data

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automatically: device type, browser, IP address, and pages visited. We use this data to verify your identity, process your transactions, resolve account issues, and send you communications you have opted into. We do not sell your personal data to third parties. Payment data tied to DANA,
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OVO, and GoPay transactions is handled under the terms of those respective wallet providers as well as ours. We retain your data for as long as your account remains active, and for a period thereafter as required to meet our internal compliance and dispute-resolution obligations. Where
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you are located in Indonesia, your rights under applicable local law apply, and access to certain features depends on whether your region is eligible.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to report a concern, our support team handles privacy inquiries directly. Reach us through any of the channels below and include your registered account email so we can locate your record and respond accurately.

Email Support Send your privacy request or data inquiry to our dedicated support address. Include your registered email and the nature of your request so we can respond without delay.

Live Chat Open the chat widget from your account dashboard for real-time help. Our team can verify your identity and confirm what data we hold on your profile.

Account Settings Some data preferences — like communication opt-outs and cookie settings — are managed directly inside your account. Head to the Privacy section under your profile to adjust them.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often about how datamakaw handles your personal data, what your rights are, and how to act on them. If your question is not here, contact our support team directly through the channels listed above.

We collect your name, email, mobile number, and the wallet identifiers you link — such as your DANA, OVO, or GoPay account reference — plus device and session data generated during your visits.

Yes. Wallet references are encrypted and never stored as plain text. Payment processing also falls under the security terms of the respective wallet providers alongside our own data practices.

You can. Send a data-access request to our support team using your registered account email. We will verify your identity and provide a summary of the data we hold.

Submit a deletion request through live chat or email support. After we verify your identity, we will remove personal identifiers within our scheduled data-retention period once your account is closed.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who support our platform operations.

Go to the Privacy section inside your account settings and turn off marketing communications, or use the unsubscribe link in any email we send you. The change takes effect right away.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How datamakaw Handles Your Personal Data

How We Protect and Manage Your Information

Contact Us About Your Privacy

Frequently Asked Questions About Our Privacy Policy

01 What personal data does datamakaw collect when I open an account?

02 Is my DANA, OVO, or GoPay payment information stored securely?

03 Can I request a copy of the data datamakaw holds on my account?

04 How do I ask datamakaw to delete my personal data?

05 Does datamakaw share my data with third parties?

06 How can I opt out of marketing emails from datamakaw?

Privacy Policy

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